Omaha-based nonprofit provides seniors with Facebook Portal devices to connect with family | Live Well

Christel Deskins

The family was able to coordinate some FaceTime calls when staff had a few free minutes. But the Facebook Portal has made scheduling much easier and has relieved staff of having to juggle phone schedules, Kroger said. Despite a struggling memory, Nedrig still recognizes the faces of her family, Kroger […]

The family was able to coordinate some FaceTime calls when staff had a few free minutes. But the Facebook Portal has made scheduling much easier and has relieved staff of having to juggle phone schedules, Kroger said.

Despite a struggling memory, Nedrig still recognizes the faces of her family, Kroger said.

“Even though it’s not face to face, it’s a good thing,” Kroger said. “As much as we hate to not see her and not hug her, this is out of everyone’s control.”

Kroger said they try to have two or three family members on a call and talk to Nedrig four times a week. On a recent call, Nedrig was able to see her great-great-grandson for the first time. Staff at the memory care center helped Nedrig fix her hair and makeup for the call.

Seeing her mom has given Kroger peace of mind.

“We’re not the only ones going through this. Thousands of people are going through the same thing, not being able to be with their loved ones,” Kroger said. “If there is a silver lining, it’s that this technology is available. A phone call is one thing. A video is quite another.”

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